Team Leadership for Maximum Performance

Today’s team leaders must deal with a myriad of leadership challenges, such as managing turnover, training, and mentoring, in addition to running a successful and profitable business. To succeed, you must develop and implement a leadership strategy that addresses these challenges and has the flexibility to adapt to different personalities and different situations.

This course will teach you how to:

• Understand & adjust your leadership style based on the individual and the situation.

• Identify the specific characteristics and competencies required for team positions.

• Harness performance strategies to ensure agents will reach their full potential.

• Create a retention strategy as part of the sales development process.

• Identify an individual's motivating factors.

• Identify the critical elements of a learning program.

• Understand and identify the skill development needs of your agents.

• Develop the skills necessary to coach, mentor, and hold people accountable.

Instructor: Zola Szerencses

COST: $65 for REBIFL Members
$100 for Non-Members